Privacy notice
This explains how venquiro uses the information you provide when you request a tour or contact support. We keep it simple: collect what we need to respond, confirm details, and communicate next steps.
Information you share
For requests and support conversations.
Tour requests
- Your name, email, and phone
- Your preferred date and travelers count
- Any notes you add (accessibility needs, timing preferences, and interests)
Support messages
- Contact details so we can reply
- Topic and message content
- Optional city/area and travel timing context
How we use it
Clear, purpose-based communication.
- To review your request and confirm availability
- To share meeting guidance and practical next steps
- To respond to questions and provide support
- To maintain service quality and address operational needs
Sharing
We may share relevant request details with service providers involved in fulfilling your tour, so they can coordinate the experience and communicate logistics.
We don’t share your information for unrelated purposes.
Retention
We keep information only as long as needed to manage your request, support conversations, and meet reasonable operational requirements.
If you contact us for updates, we handle the information needed to respond.
Your choices
Control your communication preferences.
Email updates
When you agree, we may send email updates and notifications related to your request. You can request changes to your preferences by contacting support.
Request changes
If you need to correct details or update your message, reach out to support with the info you want revised.
Questions?
If you have privacy questions or want to discuss your request, visit the Support Desk. We’ll help you with a clear next step.